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Bet365 Casino Review

 
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Bet365 casino summary

By Simon Ho

Founded in 2000 Bet365 has grown into one of the UK’s largest online gambling firms and based on our recent experience has some of the best customer service around. Players can access all their gambling sites (betting, poker, casino etc) with a single account. Players can play using their web browser but to get access to the best low edge table game variants you would be best advised to use the download version. Bet365 have 3 sign up bonuses to choose from a 100 standarad cash match bonus, a 200 slots bonus and a VIP 500 bonus.

Love: Choice of sign up bonus & customer service

Hate: High wagering requirements on bonuses


Review Breakdown
Promotions
 7.5/10
Games
 7/10
Banking
 9/10
Support
 10/10
Overall
 8/10
Bonus: 100 Bet365 Casino

Promotions rated 7.5 - Bet365 casino

100 Standard Bonus
Using the code: BONUS100 Bet365 will match your 1st deposit by 100% up to 100. The bonus is subject to a relatively standard 40x wagering requirements (worded as 20x bonus + deposit). However be aware that only bets on slots & games count fully, wagers on table & card games typically only count between 5-20% so this should be primarily considered a slots bonus.

200 Slots & 500 VIP Bonus
Given only a limited number of games contribute 100% to your wagering requirements players may be tempted to opt for the 200% cash match slots bonus (up to 200 on a 100 deposit) using the code: SLOTS200. However this bonus comes with slightly higher wagering requirements of 45x the bonus (worded as 30x bonus + deposit).

High rollers can opt for the VIP bonus which is 50% cash match (up to 500 bonus on a 1,000 deposit) using the code: VIP500. However this is subject to a harsh 90x bonus wagering requirements (worded as 30x bonus + deposit) which renders it uncompetitive.

 

Sign up

Bonus (£)
100
Deposit (£)
100
Wager Req
40x bonus (4,000)
Instant
Yes
RISK FREE
No
Notes
Codes: BONUS100 - SLOTS200 - VIP500
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Games rated 7 - Bet365 casino


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Stick with the download version
Bet365 is another casino which runs on the Playtech platform. Some of the stand out gems include the low edge table games namely Blackjack Switch & French Roulette, however unlike other Playtech casinos these games are only featured in the download version of the casino and not as a popup browser game on the site, adding an unnecessary barrier in getting to them (though be aware wagers on the low edge variants typically do not count towards your bonus requirements).

Bet365 also have a selection of live dealer table games for players who want the personal touch. You can even choose between western or oriental women depending on your preference for eye candy.

No practice mode
Unusually Bet365 has made the decision NOT to offer a practice mode, newbies might find this an annoyance.

  Games/software features
No. of games
150 (initial)
Download size
637kb
Card games
Table games
Video Poker games
Instant version
Yes
Practice mode
No
Multi-player mode
Yes
Software
Playtech

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Banking rated 9 - Bet365 casino

One wallet
Bet365 uses a single wallet system for all their gambling operations. When you make a deposit you have the option to choose which product (i.e. casino) you wish to fund. Withdrawable funds can be moved and swapped between products (i.e. sportsbetting, bingo etc) as you please.

Withdrawals are fast with the e-based methods (such as paypal) done within 24hrs and 1-3 days on debit/credit cards. Bet365 do not charge for deposits or withdrawals but check with your credit card company whether they class online gambling as a cash advance (and thus impose handling fees).

  Aspects
Payment/withdrawal methods
Debit/Credit Card, Paypal, Click2Pay, NETeller, Skrill, Instadebit, Ukash, EntroPay, Wire Transfers, Cheque.
Instant withdrawal
Yes
Charges
None

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Customer support rated 10 - Bet365 casino

Perfect
Bet365 offers every possible method getting in touch with a customer rep. The online chat system is well staffed and shows where you are in the queue. There’s a freephone line if you prefer to talk directly with a rep and you can even use a call back feature if you’re unable to get through immediately.

  Contact
Telephone
Main - 08000 288 365
Fax - 08000 328 832
Address
Customer Services
Bet365
Hillside
Festival Way
Stoke-on-Trent
Staffs
England
ST1 5SH
Email
support-eng@customerservices365.com

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