Founded in 2000 Bet365 has grown into one of the UK’s largest online gambling firms and based on our recent experience has some of the best customer service around. Players can access all their gambling sites (betting, poker, casino etc) with a single account. Players can play using their web browser but to get access to the best low edge table game variants you would be best advised to use the download version. Bet365 have a very worthwhile new player bonus of up to £150.
150% Cash Match Using the code: BONUS100 Bet365 will match your 1st deposit by 150% (up to £150 bonus on a £100 deposit). The bonus is subject to a relatively reasonable 33x wagering requirements (worded as 20x bonus + deposit). However be aware that only bets on slots & games count fully, wagers on table & card games typically only count between 5-20% so this should be primarily considered a slots bonus.
£3k monthly bonus
Using the code: BONUS3000 customers can claim a 20% cash match bonus on subsequent deposits (up to £200 bonus each time, up to 4x per week which potentially equates to a little over £3k each month). Like the new player bonus not all games count towards the wagering requirements. Though the monthly bonus has a stand out figure the wagering terms are too onerous to be worthwhile, stick to the new player bonus.
Stick with the download version Bet365 is another casino which runs on the Playtech platform. Some of the stand out gems include the low edge table games namely Blackjack Switch & French Roulette, however unlike other Playtech casinos these games are only featured in the download version of the casino and not as a popup browser game on the site, adding an unnecessary barrier in getting to them (though be aware wagers on the low edge variants typically do not count towards your bonus requirements).
Bet365 also have a selection of live dealer table games for players who want the personal touch. You can even choose between western or oriental women depending on your preference for eye candy.
No practice mode Unusually Bet365 has made the decision NOT to offer a practice mode, newbies might find this an annoyance.
One wallet
Bet365 uses a single wallet system for all their gambling operations. When you make a deposit you have the option to choose which product (i.e. casino) you wish to fund. Withdrawable funds can be moved and swapped between products (i.e. sportsbetting, bingo etc) as you please.
Withdrawals are fast with the e-based methods (such as paypal) done within 24hrs and 1-3 days on debit/credit cards. Bet365 do not charge for deposits or withdrawals but check with your credit card company whether they class online gambling as a cash advance (and thus impose handling fees).
Perfect
Bet365 offers every possible method getting in touch with a customer rep. The online chat system is well staffed and shows where you are in the queue. There’s a freephone line if you prefer to talk directly with a rep and you can even use a call back feature if you’re unable to get through immediately.
Contact
Telephone
Main - 08000 288 365 Fax - 08000 328 832
Address
Customer Services Bet365 Hillside Festival Way Stoke-on-Trent Staffs England ST1 5SH
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